How We Rate Casinos
At Approved Roofing and Prop, we've developed a comprehensive methodology to evaluate real money casino apps and platforms. Our ratings are designed to help UK players identify trustworthy, safe, and rewarding online casinos. Below is our detailed breakdown of the criteria we assess.
1. Licensing & Regulation
We prioritise casinos that hold valid licences from reputable gambling authorities. We examine credentials from:
- UK Gambling Commission (UKGC) - The primary regulator for UK-based operators
- Malta Gaming Authority (MGA) - A respected European regulatory body
- Curaçao eGaming - An established offshore licensing jurisdiction
- Local UK Licenses - Additional certifications demonstrating compliance with UK gambling laws
Casinos without valid licensing receive significantly lower ratings, as licensing protects player funds and ensures fair gaming practices.
2. Game Selection & Software Providers
We evaluate the breadth and quality of gaming content, including:
- Slot Games - Variety, RTP rates, and developer partnerships (Pragmatic Play, NetEnt, Microgaming, etc.)
- Live Casino - Quality of live dealers, table variety, and streaming reliability
- Table Games - Roulette, blackjack, baccarat, and poker variants
- Software Providers - Reputation and certification of game developers
A strong game library with established providers indicates a well-maintained platform.
3. Bonus Terms & Wagering Requirements
We analyse promotional offers with careful attention to:
- Terms & Conditions - Clarity and fairness of bonus terms
- Rollover Requirements - Reasonable wagering multiples (typically 25x-50x)
- Maximum Cashout Limits - Whether restrictions apply to bonus winnings
- Expiry Dates - Realistic timeframes for bonus redemption
- Game Restrictions - Whether all games contribute equally to wagering requirements
We favour transparent, player-friendly bonus structures over predatory terms designed to trap funds.
4. Payment Methods & Withdrawal Speed
We assess the convenience and reliability of financial transactions:
- Cryptocurrency Options - Bitcoin, Ethereum, and other digital currencies for fast, anonymous deposits
- E-Wallets - PayPal, Skrill, Neteller, and similar providers
- Bank Transfers - Direct transfers and SEPA payments for UK players
- Debit & Credit Cards - Visa, Mastercard acceptance
- Withdrawal Speed - Average processing times and minimum withdrawal amounts
Fast, reliable withdrawals are essential for real money gaming platforms.
5. Customer Support
We evaluate support quality and availability:
- 24/7 Live Chat - Immediate assistance from knowledgeable agents
- Email Support - Response times and solution quality
- Telephone Support - Availability of phone lines for urgent issues
- Responsiveness - Average reply times and issue resolution rates
- Multilingual Support - Assistance available in English and other languages
Responsive, professional support is critical for resolving player concerns efficiently.
6. Mobile Experience
We assess the quality of mobile gaming across devices:
- Responsive Design - Seamless functionality on tablets and smartphones
- Dedicated Apps - Native iOS and Android applications with optimised performance
- Load Times - Speed and stability on 4G/5G networks
- User Interface - Intuitive navigation and readable text
- Feature Parity - Desktop functionality available on mobile platforms
Mobile accessibility is increasingly important for players who prefer gaming on-the-go.
7. Responsible Gaming Tools
We prioritise casinos that provide robust player protection features:
- Deposit Limits - Daily, weekly, or monthly spending caps
- Loss Limits - Restrictions on total losses over specific periods
- Self-Exclusion - Tools to temporarily or permanently ban account access
- Cooling-Off Periods - Mandatory breaks from gambling activity
- Reality Checks - Session reminders and time tracking
- Problem Gambling Resources - Links to support organisations such as Gamcare and BeGambleAware
Comprehensive responsible gaming measures demonstrate a casino's commitment to player welfare.
8. Our Rating Scale
We rate casinos on a scale of 1 to 10, with the following guidelines:
- 9-10 (Excellent) - Outstanding across all criteria; highly recommended for UK players
- 7-8 (Good) - Strong performance in most areas; minor areas for improvement
- 5-6 (Average) - Acceptable standards; some concerns regarding specific criteria
- 3-4 (Below Average) - Significant shortcomings; caution advised
- 1-2 (Poor) - Serious concerns regarding licensing, security, or fairness; not recommended
Casinos must achieve a minimum rating of 5.0 to be featured on our site. We do not recommend platforms that lack proper licensing or demonstrate unsafe practices, regardless of bonus offers.
Last Updated: 2026 - Our methodology is reviewed and updated quarterly to reflect changes in UK gambling regulations and industry standards.